Richa Desai
Business Systems Analyst Ai Enthusiast @Opentowork
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WORK HISTORY
Business Systems Analyst Ai Enthusiast @Opentowork
Actively pursuing Business Analyst, BSA, Project Coordination, Tech PM and Associate Consultant roles while continuously sharpening skills in Agile methodology, requirements documentation, and process improvement.AI & Automation Practice :1. Built a personal portfolio website from scratch (richad810.github.io/richa-portfolio), designing, structuring, and publishing a professional site end-to-end.2. Automated job search result aggregation using ChatGPT prompting workflows, reducing manual research time and finding relevant remote roles more efficiently.3. Actively exploring n8n to automate workflows connecting job boards, email, and task tracking, and exploring Lovable for building simple Al-assisted apps.4. Daily user of Claude and ChatGPT for requirements drafting, synthesis, and day-to-day communication.Available for full-time remote opportunities where I can contribute to cross-functional teams, support product discovery, and drive operational efficiency.
EDUCATION
NIIT Technologies
Graduation Degree Course, Computer Software Engineering
University of Mumbai
Bachelor of Commerce (BCom)
Welingkar Institute of Management
Post Graduate Diploma in Management , Information Technology Project Management
ABOUT RICHA DESAI
My passion for computers can be traced back to when I was in 10th Grade and wanted to understand how the email technology works! So, right from the curiosity of how the technology works to how people work, my career sums up.Experienced across eCommerce, B2B and Enterprise IT domains, with hands-on delivery of SaaS and PaaS solutions. Certifications :Post Graduate Diploma in IT Project Management, Business Analysis, Certified SAFe 6 Practitioner, Scrum Master Certified, Lean Six Sigma White Belt Certified, Agile Foundations.Technical Skills :Agile Methodologies- Scrum/KanbanJava, SQL, Hibernate, Spring Framework, RESTful APIJenkins, KubernetesSVN, GITProject Management Tools :Jira, Confluence, MS Office (Word, PowerPoint & Excel), Scrum Toolkit, Microsoft TeamsI am a Business Analyst and Product Analyst with experience driving digital transformation, process improvements, and stakeholder collaboration across large-scale projects. My work has delivered measurable impact, including an 8-month PaaS migration, a 60% improvement in data efficiency, a 95% on-time delivery rate, and a 30% boost in feature adoption.Skilled in Agile methodologies, requirements gathering, process optimization, and customer success, I bring both technical and business expertise to bridge gaps between teams and deliver solutions that create value.After a planned professional break to focus on family, I am now ready to contribute my skills in a remote role as a Business Analyst, Product Analyst, Technical BA, or Customer Success Manager.
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