Richa A.
Project Manager/Test Manager/Scrum Master (Worked on multiple roles) | Agile Coach | Driving Quality Engineering, Automation & GenAI-enabled Testing | Open to UK/EU Relocation
- Role
- Principal Consultant at Mercedes-Benz Research And Development India
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Richa A.
Strategic and results-driven Project Manager/Test Manager with 11+ years of experience leading QA and Agile initiatives across BFSI, Healthcare, Automotive, Travel, and Cloud domains. Expert in ServiceNow, Salesforce, web, mobile, and API testing, with hands-on experience in ATF, Selenium, Appium, CI/CD pipelines, and Generative AI (Gen AI) for test automation, data generation, and defect prediction.I have a proven track record of building high-performing global QA teams, implementing scalable automation frameworks, and driving process optimizations that enhance software quality and delivery efficiency.Passionate about mentoring and coaching teams, leading Agile transformations, and leveraging Gen AI-driven automation to accelerate delivery while ensuring high-quality outcomes.Key SkillsTest Management & QA StrategyAgile Coaching & TransformationAutomation Frameworks (Selenium, ATF, ServiceNow)GenAI in Software TestingServiceNow ATF ImplementationAgile / DevOps / CI-CD TestingQuality Governance & MetricsStakeholder Management (Global Programs)Test Automation (Web, Mobile, API)Performance & Regression Testing
Experience
Principal Consultant
Mercedes-Benz Research And Development India
Feb 2025 — Present
Led Agile ceremonies to enhance team collaboration and drive successful ServiceNow project delivery. • Coached Scrum teams, improving productivity and software quality through effective methodologies. • Implemented Automated Test Framework (ATF) for ServiceNow regression testing, optimizing automation processes. • Coordinated global QA activities, ensuring alignment with stakeholders in Germany.
Education
Manipal University
Master of Computer Applications (MCA), Computer Science
2013 — 2017
Bangalore University
Bachelor of computer application, Computer Science
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