Richa Tripathi
Customer Care Executive @Reliance Jio
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WORK HISTORY
Customer Care Executive @Reliance Jio
Responding to customer inquiries via phone, email, chat, or in-person. Providing information about products, services, and policies. Addressing customer complaints and resolving issues promptly and effectively. Escalating complex problems to higher management when necessary.
EDUCATION
Inactive-15103149
Bachelor of Science
Inactive-15103149
Master's Degree, Chemistry
Bonnie Foi Co-ed School - India
SSC Examination
The Bhopal School of Social Sciences
Bachelor of Applied Science - BASc, Chemistry
St. Xaviers Higher Secondary School
HSSC Examination
ABOUT RICHA TRIPATHI
With a diverse background in social media marketing,Content Writing, human resources, and customer support, I bring a unique blend of skills that drive business growth, employee engagement, and customer satisfaction.As a social media marketer, I specialize in creating impactful digital campaigns, increasing brand visibility, and driving customer engagement. My expertise in HR enables me to build strong teams, streamline recruitment processes, and foster a positive work environment. Additionally, my experience as a customer support executive has honed my communication and problem-solving skills, ensuring high levels of client satisfaction.I am always eager to explore new opportunities, collaborate with like-minded professionals, and contribute to businesses that aim for excellence. Let’s connect and grow together.
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