Richa Tripathi

Recruiter | Consultant

Role
Customer Care Executive at Reliance Jio
Location
Bhopal, MP, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Richa Tripathi

With a diverse background in social media marketing,Content Writing, human resources, and customer support, I bring a unique blend of skills that drive business growth, employee engagement, and customer satisfaction.As a social media marketer, I specialize in creating impactful digital campaigns, increasing brand visibility, and driving customer engagement. My expertise in HR enables me to build strong teams, streamline recruitment processes, and foster a positive work environment. Additionally, my experience as a customer support executive has honed my communication and problem-solving skills, ensuring high levels of client satisfaction.I am always eager to explore new opportunities, collaborate with like-minded professionals, and contribute to businesses that aim for excellence. Let’s connect and grow together.

Experience

  1. Customer Care Executive

    Reliance Jio

    Present

    Responding to customer inquiries via phone, email, chat, or in-person. Providing information about products, services, and policies. Addressing customer complaints and resolving issues promptly and effectively. Escalating complex problems to higher management when necessary.

Education

  • Inactive-15103149

    Bachelor of Science

  • Inactive-15103149

    Master's Degree, Chemistry

  • Bonnie Foi Co-ed School - India

    SSC Examination

  • The Bhopal School of Social Sciences

    Bachelor of Applied Science - BASc, Chemistry

  • St. Xaviers Higher Secondary School

    HSSC Examination

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Richa Tripathi — Customer Care Executive at Reliance Jio in Bhopal, MP, IN | Unifers