Richa Parashar

Role: Senior Customer Success Manager at Skit.ai
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Richa Parashar

Professional skilled in enterprise selling, account management, customer relationships…

Experience

Senior Customer Success Manager
Skit.ai
Jan 2025 — Present

Education

JVM shyamali
Business/Commerce, General
1999 — 2012
St Xavier 's College
Bachelor of Business Administration (BBA)
2012 — 2015

Skills

Leadership
Market Research
Customer Service
Microsoft Powerpoint
Microsoft Excel
Microsoft Word
Social Media
Business Strategy
Management
Public Speaking
Marketing
Business Development
Strategic Planning
Microsoft Office
Sales
Project Management
Teamwork
Team Management

Contact information

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Work email
•••••@skit.ai
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Skit.ai

Software Development · 171 employees · Founded 2016 · New York, United States

Skit.ai is an omnichannel AI platform purpose-built for debt collections. We help creditors and collection agencies automate and scale consumer conversations across the collections lifecycle, from early-stage delinquency to advanced recovery and pre-legal workflows. Powered by generative AI, Skit.ai engages consumers across voice, SMS, email, and chat, enabling outreach in the channels and languages consumers prefer. The platform can handle high-volume, routine collection interactions end to end—payment reminders, right-party verification, promise-to-pay capture, payment processing, dispute intake, and follow-ups, while routing sensitive or complex situations to human agents with full context so consumers don’t have to repeat themselves. Skit.ai is designed to improve recovery outcomes while reducing operational costs and manual effort. Teams get visibility into performance across channels, outcomes, and key operational metrics, enabling faster iteration and better control over consumer experience. Built-in compliance safeguards help support federal and state requirements across channels, including contact policies, consent and opt-outs, and audit-ready records. Trusted by creditors, agencies, and financial institutions, Skit.ai enables faster deployments, lower cost-to-collect, and more consistent consumer experiences, at scale.

skit.ai

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About Richa Parashar

Experience

Senior Customer Success Manager

Education

JVM shyamali

St Xavier 's College

Skills

Find verified contacts for anyone on LinkedIn