Richa Krishnani
Service Delivery Head- Customer Experience II Ex-Startek II Ex- Wipro II Ex-Mercer II Customer Service II People Manager II Client Management ||
- Role
- Service Delivery Head at Firstmeridian Business Services Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Richa Krishnani
Embracing Change | Driving Impact | Delivering Excellence Life is fluid—ever-evolving—and staying dynamic amidst constant change is both a challenge and a strength. I believe in embracing the unknown, pushing boundaries, and delivering results that speak for themselves. My Journey: Wipro Ltd.| Bloomberg LP (Research - News & Profiles) Launched my career with a premium global process, taking full ownership of high-stakes research projects. Delivered exceptional outcomes, earning client bonuses and numerous accolades from our US-based partners. Mercer (A Marsh & McLennan Company)| Process Developer Contributed to executive compensation updates and valuations through advanced portals. Gained valuable insights into data integrity, accuracy, and process optimization in a high-performing KPO environment. Leading BPO | Fast-Track Promotion Took a bold step by changing industries, embracing a challenging new process. Demonstrated agility and leadership, resulting in a well-deserved promotion and solidifying my belief in the power of adaptability. What Drives Me? Continuous growth through learning. Delivering excellence with precision and passion. Adapting to change with confidence and positivity. I’m always open to connecting with like-minded professionals and exploring new opportunities where I can contribute my skills, learn, and grow. Let’s connect and create something remarkable!
Experience
Service Delivery Head
Firstmeridian Business Services Limited
Jun 2025 — Present · Gurugram, IN
Education
Lucknow University, Lucknow
Bachelor of Commerce - BCom
2006 — 2009
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