Richa Bhutani
Global Talent Acquisition (IT /Non-IT) |Specialize in Niche & Leadership Corporate training | |Market Mapping| Sourcing Specialist & Advisor| Training Delivery| Training solutions
- Role
- Assistant Director - Delivery Enterprise Business at UNext Learning
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Richa Bhutani
Talent Hunter & Experienced e - learning professional with over 16 years of experience in…
Experience
Assistant Director - Delivery Enterprise Business
Jan 2022 — Present · Delhi, IN
In my role as Assistant Director - Delivery at UNext Learning, I lead talent acquisition and global sourcing efforts for SME, creating a pool of skilled trainers worldwide. I managed vendor relationships and stakeholders, ensuring alignment with business objectives. Additionally, I monitored P&L to drive profitability and develop cutting-edge training solutions for diverse clients. In my role as Senior Manager - Delivery at UNext Learning, I led talent acquisition and global sourcing efforts for SME, creating a pool of skilled trainers worldwide. I managed vendor relationships and stakeholders, ensuring alignment with business objectives. Additionally, I monitored P&L to drive profitability and develop cutting-edge training solutions for diverse clients. Directed all phases of corporate training for Fortune 500 clients, enhancing customer success and retention while improving satisfaction and success metrics by 20%.Effective Cross-Functional Collaboration: Partnered with SME and facilitators to deliver tailored training programs that met client goals, boosting customer engagement and retention.Data-Driven Performance Optimization: Used data insights to refine training strategies, optimize performance, and exceed KPIs, driving customer success and ensuring high levels of client satisfaction and retention.
Education
Fergusson College
Bsc, Chemistry
2003 — 2006
Apeejay School Of Management
Master of Business Administration (M.B.A.), Human Resources Management and Services
2006 — 2008
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