Richa Arora
Consultant, Project Manager
- Role
- Project Delivery Consultant at SHRM
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Project Delivery Consultant
Aug 2023 — Present · Gurugram, IN
Stakeholder Coordination, Session Logistics Management, Communication Management (Email, WhatsApp, Zoom), Attendance and Feedback Tracking, Coaching Slot Scheduling, Virtual & In-Person Session Support, Hosting & Onboarding for Learning Sessions, Program Administration, Real-time Support During Sessions, Adherence to Engagement Matrix (e.g, 4.8/5 score target), Feedback Analysis (Session-wise, SME-wise, Participant-wise), Insight Generation & Reporting, Voice of Participant (VoP) Analysis, Continuous Improvement via Feedback Loops, Stakeholder Communication (with SMEs and Participants), Participant Follow-ups for Sub-par Feedback, Data-Driven Decision Making, Qualitative and Quantitative Feedback Interpretation, Proactive Planning & Readiness, Internal & Client-side Stakeholder Updates, Fortnightly Progress Reporting, Client Relationship Management, Escalation Management, Independent Project Handling, Strategic Coordination with Advisory, Trust-Based Client Engagement
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