Rich Stewart

About Rich Stewart

Analyze, forecast, and operate in a proactive manner to prevent problems from arising. Proactively manage the branch profit and loss statement. Keep costs within specified limits and produce profits at agreed upon levels. Direct the operation of the branch through a staff. Recruit, hire, coach, motivate, and manage the performance of staff. Reward, retain, train, discipline and release personnel as is appropriate. Build teamwork while adhering to local and corporate goals, policies, and procedures. Shape a positive culture and constantly develop the knowledge and skill level of all branch personnel. Create and sustain a safe, healthy, and ethical work environment. Balance the interests of efficiency and cost control with the need for safety and employee well being. Build the morale and productivity of all employees by communicating effectively, sharing information, practicing good listening skills, and being accessible to all employees. Maintain and react to customer service statistics and productivity records effectively and promptly. Approve appropriate pricing and determine service offering by area. Manage the risk inherent in the operation.

Experience

1. Executive Vice President

   The Wave Group

   Dec 2025 — Present

Skills

• Operations Management
• Customer Service
• Transportation Management
• Income Statement
• Logistics
• Customer Satisfaction
• Management
• Team Building
• P&L
• Transportation
• Sales Management
• Forecasting
• P&L Management
• Process Improvement