Rich Lucken

About Rich Lucken

High-achieving sales and business development leader with a twenty year track record of multi-million dollar business growth in extremely competitive, enterprise environments. I am results oriented, customer-focused, and operate with impeccable trust & integrity. I have over fifteen years of experience in managing an extended team of over 25 sales professionals covering all aspects of Enterprise IT (Hybrid Cloud, AI, Analytics, Security, Network, Infrastructure, Application Development, DevOps, App Modernization, Streaming & Messaging, etc.).

Experience

1. Senior Watson Ai Applications Sales Specialist

   IBM

   Jan 2022 — Present · New York, NY, US

   For the past fifteen years, I have lead a large team of industry aligned software sales professionals in strategically driving revenue across all of IBM\'s Software Portfolio for one of our largest Enterprise customers. Particularly focused and skilled in relationship management and managing/negotiating both standalone and large complex deals involving all management levels within my customer (this includes Directors, Senior Directors, VP\'s, SVP\'s, and C-Suite Executives).• Developed, drove, and closed opportunities in Business Analytics, SaaS, Cloud, DevOps, Security, Information & Data Management, Enterprise Content Management, Collaboration, Systems Management, Cognitive, Machine Learning, Artificial Intelligence, AIOPS, Observability, and Conatiners.• Responsible for software sales account strategy, account management and customer satisfaction. This includes the creation of account plans, win plans, business development plans, relationship maps, etc.• Coordinates and provides strategic direction, coaching, and mentoring of the extended brand sales team.

Education

• Farmingdale State College

  Associate’s Degree

  1986 — 1988

• Hofstra University

  Bachelor’s Degree

  1988 — 1991