Rich Hillgardner
Principal, Regional Director Northeast @Avison Young
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WORK HISTORY
Principal, Regional Director Northeast @Avison Young
New York, NY, US
Lead a team of 60+ professionals in managing and servicing client relationships and assets, ensuring optimal performance and client satisfaction. Drive revenue growth initiatives and expanded the portfolio of assets under management while maintaining a strong focus on client retention and satisfaction. Developed a high-performing team by mentoring staff and driving key initiatives to completion.
EDUCATION
Florida State University
B.S., Real Estate and Finance
SKILLS
ABOUT RICH HILLGARDNER
Results-driven real estate manager with over 30 years of experience in third-party management and corporate real estate. Throughout my career, I’ve worn many hats, beginning my career as a Property Accountant before moving onto property management operations. Along the way, I’ve navigated and managed through complex crises, including 9/11, the Northeast Blackout, and Superstorm Sandy, sharpening my ability to adapt and lead under pressure.Currently, I oversee the success and service delivery for clients and assets in the Northeast region, with responsibilities spanning P&L management, driving revenue growth, business development, marketing, and talent acquisition. I also serve on the Executive Committee of Avison Young’s U.S. Real Estate Management Services group, contributing to strategic initiatives that shape our department’s future.I am passionate about building, mentoring, and leading high-performing teams that deliver exceptional customer service. My success in team management stems from a deep respect for individuality and a commitment to fostering professional growth. Seeing my team achieve their goals, challenge themselves, and grow is one of the most rewarding aspects of my work.Outside the office, I am deeply connected to my family and enjoy spending time with my wife of 29 years at our local beach. I’m also an avid trail runner and thrive on setting and pursuing personal challenges. This past year, I achieved a significant milestone by completing my first half Ironman 70.3 triathlon—a testament to my determination and competitive drive.
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