Rich Derise
- Role
- Senior Vice President, Global Head of Service Management at Moody's Corporation
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Rich Derise
Technology and business executive and advisory board member with over twenty years of…
Experience
Senior Vice President, Global Head of Service Management
Nov 2020 — Present
Global Head of Service Management Directly report to Moody’s Corporation Chief Technology Officer Service and Process Management/Service Operations/Service Governance - Major Incident Management, Problem Management, Change Management, Release Management, Disaster Recovery and Operational Resiliency/IT Service Continuity Management, Configuration Management/CMDB, ServiceNow Platform Development, Enterprise Monitoring, Automation Tools, AIOps Lead Global Organization of ~200 staff consisting of People Managers (VPs, AVPs), Application Support Engineers (L1/L2/L3), Major Incident Managers, Problem Managers, Service Managers, and Process Managers utilizing FTE as well as Managed Service Provider Staff across the US, UK, Belgium, Hong Kong, Mexico, and India
Education
Stevens Institute of Technology
Master of Engineering (M.Eng.), Computer Engineering - Data Communication and Networks
1998 — 2002
MIT Sloan School of Management
ACE, Management & Leadership, Strategy & Innovation
2013 — 2014
The Bronx High School of Science
Regents Diploma with High Honor, Science and Mathematics
1994 — 1998
Stevens Institute of Technology
Bachelor of Engineering (B.E.) - Degree with High Honor, Computer Engineering
1998 — 2002
Skills
- Disaster Recovery
- Senior Executive Leadership
- Sdlc
- Itil
- IT Strategy
- Business Analysis
- IT Service Management
- Asian Business
- Enterprise Architecture
- Motivating
- Routers
- Incident Management
- Professional Mentoring
- Data Center
- Business Transformation
- Virtualization
- People Management
- Unix
- Integration
- Vendor Management
- Windows Server
- Infrastructure
- Technical Support
- Firewalls
- Information Technology
- Vpn
- Rmds
- Team Building
- Project Management
- Expat
- Solaris
- IT Management
- Cisco Technologies
- Security
- Software Development Life Cycle (Sdlc)
- Management
- Servers
- International Organizations
- IT Operations
- Strategy
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