Christopher Chris Rice
Senior Manager, Escalations Manager, Customer Success Expert, Customer Support Leader
- Role
- Manager, Customer Support at Starburst
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Christopher Chris Rice
I am a US Air Force Veteran and internationally experienced leader, passionate about customers, with extensive exposure to cross-cultural business environments. A trusted advisor, culturally adept with extensive experience building and transforming organizations in Europe and the US. An industry expert in customer success solutions, organizational transformation, ROI maximization, customer retention, and growth, spearheading high-performing teams to achieve exceptional customer satisfaction. Location: Washington, US
Experience
Manager, Customer Support
Aug 2024 — Present · Seattle, WA, US
Manage US West Coast Support operations, including a team of 5 Customer Support Engineers.
Education
Strayer University
Master of Business Administration (MBA), Management Information Systems, General
2011 — 2013
Bellevue University
Bachelor's, Information Systems Technology
2008 — 2010
Skills
- Test Equipment
- Radar
- Business Intelligence
- Software Installation
- Training
- Testing
- Troubleshooting
- Linux
- Aircraft
- Operating Systems
- Analysis
- Team Leadership
- Program Management
- Tcp/Ip
- Active Directory
- Windows Server
- Operations Management
- Integration
- Technical Support
- Security
- Enterprise Software
- Satellite Communications
- Inspection
- Management
- Maintenance & Repair
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