Riccardo Cilindrello
Regional General Manager for JFK, LGA, TTN & EWR Airports at Frontier Airlines
- Role
- Regional General Manager at Frontier Airlines
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Riccardo Cilindrello
Summary of Experience in Airline Aviation LeadershipWith over 25 years of experience in the airline industry, I have successfully led teams in various capacities, focusing on operational excellence, safety, and customer service. My leadership has driven significant improvements in efficiency and performance, resulting in increased customer retention, reduced turnaround times, and increased on-time performance.I have a strong background in strategic planning and decision-making, overseeing airport operations, customer service, and safety management. My experience includes implementing innovative solutions that enhance operational workflows and elevate the passenger experience.Key achievements include:• Leading a team that achieved 85% increase in customer satisfaction scores.• Overseeing the launch of staffcom plotting tool that streamlined processes and reduced costs by employee efficiency.• Collaborating with cross-functional teams to enhance safety protocols, resulting in [mention relevant outcomes, e.g, zero incidents over a five year period.I am passionate about fostering a culture of safety and continuous improvement, ensuring that all team members are empowered to contribute to our shared goals.
Experience
Regional General Manager
Apr 2025 — Present · NY, US
Regional General Manager for Frontiers operations at JFK, LGA, TTN & EWR. I oversee a complex operation of multiple business partner that support our airlines goal of excellent customer service, operational performance, and safety guarantees to our customers.
Education
Franklin Delano Roosevelt High Shool
High School Diploma
Skills
- Transportation
- Operations Management
- Customer Service
- Aviation
- Management
- Commercial Aviation
- Leadership
- Team Leadership
- Airports
- Airline Ticketing
- Sabre
- Flight Safety
- Aircraft
- Airlines
- Flights
- Airport Management
- Microsoft Office
- Airline Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.