Riccardo Angelucci
Retail Operations Manager Europe @Diesel
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WORK HISTORY
Retail Operations Manager Europe @Diesel
Milano, IT
The Retail Operations Manager Europe in Diesel is responsible for overseeing and optimizing store operations across a European region. The role includes monitoring store performance, ensuring the achievement of sales, productivity, and customer satisfaction goals. They coordinate the implementation of company strategies, support local teams, and ensure adherence to brand standards and operational procedures. They collaborate with departments such as marketing, human resources, and logistics to align regional initiatives. The manager handles budgets, analyzes sales data, and develops plans to improve operations and efficiency. Additionally, the Retail Operations Manager identifies growth opportunities, leads employee training programs, and resolves operational issues. The role requires leadership, analytical skills, and strategic vision to balance local and corporate objectives.
EDUCATION
Dipartimento di management - Università La Sapienza di Roma
Bachelor's degree, Marketing Management
Liceo Scientifico Manfredi Azzarita
Scientific High School Diploma, Liceo Scientifico PNI
SKILLS
ABOUT RICCARDO ANGELUCCI
As Retail Operations Manager Europe at Diesel, I lead and optimize retail operations across multiple countries, ensuring consistency in brand standards while adapting to local market needs. My role spans from sales performance and productivity enhancement to customer experience and omnichannel transformation.Over the years, I have managed complex projects such as the rollout of RFID and clienteling initiatives, the integration of distance selling and consignment services, and the implementation of pre-order and endless aisle solutions fully connected with CRM systems. These projects have strengthened Diesel’s retail ecosystem and improved customer engagement.I work closely with cross-functional teams including marketing, HR, facility, ICT, and supply chain to align strategies and deliver operational excellence. My expertise covers budgeting, sales analysis, process optimization, and team leadership, always with a focus on efficiency and innovation.I am passionate about building high-performing teams, empowering store staff through impactful training, and introducing solutions that drive both business growth and customer loyalty.I strongly believe that the value of work is not measured by its volume, but by the quality, impact, and purpose behind each contribution.
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