Ryan Ricarte

Experience

1. Senior Business Management Analyst, Transformation Program Governance

   Citi

   May 2022 — Present

   Provides critical administrative assistance to the Chief of Staff as they execute risk-related objectives for Chief Operating Office (i.e, Transformation), a firm-wide initiative that seeks to modernize the bank and remediate regulatory concerns- Partners internally across businesses to ensure sound departmental processes and procedures, including mandatory absence coordination, crisis management, compliance training and monitoring, expense approvals, real estate, requisition approvals, public vs. private side designations, business continuity/country resilience assessment, and demand and capacity planning- Builds a culture of engagement, deepening and retention among employees through effective communications, learning and development, targeted programming (e.g, Employee Appreciation Week, volunteer projects, networking sessions) and dedicated support to stakeholders- Maintains Transformation’s intranet site for self-service onboarding, development, resources, and support- Manages departmental spending of the bank’s employee recognition program

Education

• University of Pittsburgh

  Bachelor of Science (BS)

  2010 — 2014