Ricardo Wenger
Services Project Management
- Role
- Founding Member at Our Insights Llc
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ricardo Wenger
Thank you for viewing my profile. I just started fulltime at the Home for Developers…
Experience
Founding Member
Jan 2016 — Present · Seattle, WA, US
Strategic Consulting that helps you better understand your customers. If customer retention and accrual is your priority, understanding your customer\'s experience is key. We help your team discover customer insights, and use those insights to transform the customer experience by recommending changes to branding, messaging, operations, support, and product. We also use customer focused data to improve the business scorecard to reflect the new experience.
Education
Universidad Simón Bolívar
Mechanical Engineering
1976 — 1980
University of Massachusetts, Amherst
Master of Business Administration (MBA)
2012 — 2015
University of Southern California
BM
1985 — 1987
Skills
- Strategy
- Competitive Priorities
- Agile Methodologies
- Management
- Partner Management
- Scrum
- Strategic Partnerships
- Cloud Computing
- Saas
- Problem Solving
- Software as a Service (Saas)
- Business Development
- Communications
- Data Research
- Business Insights Analysis
- Analytics
- Professional Services
- Software Project Management
- Business Alliances
- Business Intelligence
- Go-to-Market Strategy
- Product Positioning
- Team Management
- Performance Improvement
- Action Plans
- Product Marketing
- Service Positioning
- Demand Generation
- Microsoft Technologies
- Social Media Influencer
- Enterprise Software
- Start-Ups
- Enterprise Architecture
- Intellectual Property
- Leadership
- Leade
- Loyalty Research
- Product Planning
- Customer Experience Management
- IT Strategy
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