Ricardo Teixeira Morato

Security & Compliance Support Escalation Engineer @Microsoft

As a Support Escalation Engineer of Security and Compliance, I am responsible for providing advanced technical support to customers experiencing complex issues with security and compliance products. I serve as an escalation point for customers and work closely with other teams to resolve issues in a timely and efficient manner. I also work on improving processes and procedures to prevent future escalations. I have a deep understanding of security and compliance products and stay up-to-date with the latest developments in the field. Currently SME on responding to Account Compromised, Data Loss Prevention, Attack Simulation and Sensitivity labels.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n