Ricardo Crous

European Customer Service Supervisor @bet365

Stoke-On-Trent, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

European Customer Service Supervisor @bet365

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Stoke-on-Trent, GB

EDUCATION

2006 — 2007

EMBRAER

Leadership Training Program (18 months)

1993 — 1999

UNESP - Universidade Estadual Paulista "Júlio de Mesquita Filho"​

Bachelor of Engineering - BE

SKILLS

Business DevelopmentBusiness StrategyMarketing StrategyStrategic PlanningBusiness PlanningNegotiationManagementAviationAeronauticsTeam LeadershipEngineeringOperational ExcellenceEnglishMicrosoft OfficeMicrosoft ExcelRelationship BuildingCustomer Relationship Management (Crm)MarketingSocial Media MarketingSocial MediaDigital MarketingEvent PlanningSupplier Quality EngineeringQuality ControlQuality AssuranceContinuous Process ImprovementPdcaLean Manufacturing5sProduction Part Approval Process (Ppap)Failure Mode and Effects Analysis (Fmea)Iso/Ts 16949CalibrationIso/Iec 17025Professional Sound & Accoustic SystemEntrepreneurshipMicrosoft WordMicrosoft Powerpoint

ABOUT RICARDO CROUS

Quality Engineer and Team Leader with 8+ yrs of experience in a sensitive aerospace…

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Ricardo Crous — European Customer Service Supervisor at bet365 in Stoke-On-Trent, GB | Unifers