Ricardo Sotelo

About Ricardo Sotelo

Enterprise Account Executive with 12+ years of experience driving multi‑year, 7‑figure SaaS, CCaaS, CPaaS, and AI enterprise deals across the U.S. and LATAM. I help Fortune 500, public sector, and global organizations transform customer experience, achieve KPIs, and reduce costs through strategic digital transformation.Top 3 global performer and 10‑year President’s Club / 100% Club achiever with a proven track record in competitive displacement, multi‑threaded sales, and building strong relationships with C‑level executives and boards.Career highlights include-Closed Mexico’s largest lender ($4M LATAM) and a top global law firm ($1M+ multi‑region)-Delivered multi‑million‑dollar revenue growth through multi‑year enterprise agreements-Provided market intelligence and client insights that influenced product strategy and go‑to‑market plansI thrive in remote, high‑impact roles with innovative products, great teams, and strong work‑life balance, where I can drive measurable enterprise results and deliver predictable 7‑figure growth.

Experience

1. Enterprise Account Executive

   Callvu

   Nov 2025 — Present · San Francisco, CA, US

   Callvu is a no-code digital experience platform that helps enterprises build and deploy guided Micro-Apps that complete customer interactions quickly, accurately, and with full compliance. These Micro-Apps act as the execution layer behind every customer journey, connecting web, mobile, IVR, agent desktops, and GenAI-powered conversational channels.With Callvu, organizations can securely collect data, automate complex workflows, integrate with core systems, and move from conversation to completion with full governance and auditability. The platform ensures every interaction follows regulatory standards such as SOC 2, GDPR, PCI-DSS, and HIPAA, making it ideal for high-regulation industries.Callvu helps enterprises reduce handle time, modernize CX, increase digital containment, and safely operationalize GenAI across their service operations. Leading global brands rely on Callvu to streamline processes, improve customer satisfaction, and accelerate digital transformation.

Education

• San José State University

  BS, Management, minor in communication

  2008 — 2010

Skills

• Unified Communications
• Account Management
• Telecommunications
• Strategic Partnerships
• Saas
• Sales Process
• Voip
• Customer Satisfaction
• New Business Development
• Cold Calling
• Salesforce.com
• Direct Sales
• Networking
• Lead Generation
• Call Centers
• Business Development
• Enterprise Software
• Sales Management
• Solution Selling
• Sales Operations
• Crm
• Selling
• Start-Ups
• Microsoft Office
• Sales
• B2b