Ricardo Rodriguez
Spanish Order Management Agent @Blue Ocean Contact Centers
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WORK HISTORY
Spanish Order Management Agent @Blue Ocean Contact Centers
Halifax, NS, CA
This is an inbound position that supports incoming calls, emails, and web-based inquiries from customers across North and South America, Europe and Asia.• This includes, but not limited to responding and resolving customer’s inquiries, dispatching service and updating data base. • This position works cohesively with our client’s internal vendor teams to ensure world class service and support.• Responsible for supporting a multitude of products and services that requires to demonstrate accurate typing capabilities, multitasking and decision making.
EDUCATION
St. Francis Xavier University
Bachelor Bus Admin with Major degree
Trinity College School - TCS
High School
ABOUT RICARDO RODRIGUEZ
Ricardo is excited about industry topics such as digital marketing and brand strategy. Ricardo possesses a strong interest in meeting new people, taking on challenges, and finding passion in everything that he does. Specialties * Event Planning * Social networking and marketing * Microsoft Offices (Word, Powerpoint, Excel)
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