Ricardo R.

About Ricardo R.

Throughout my career as Chief of Staff and First Vice President at major institutions such as Morgan Stanley and EFG Capital International, I cultivated a reputation for excellence in client relationship management, team leadership, portfolio growth, and corporate strategy. My critical thinking skills and analytical ability allow me to overcome complex challenges while operating in the constantly evolving and highly competitive world of investment banking. My background in serving private and institutional clients, combined with international business experience, bi-lingual proficiency (English & Spanish), and cross-cultural awareness allows me to build lucrative relationships with high-net-worth individuals and corporate accounts throughout the Americas and Europe. I possess the interpersonal aptitude and communication skills required to originate, manage, and realize maximum value from each client account. As a leader, I honed my ability to establish a framework of processes and procedures in which each employee can thrive, while also continually training and mentoring staff to build the next generation of talent from within the business. I strongly believe that a robust and transparent culture is key to any successful organization, and I instill prudent financial advice, client service delivery, and risk management principles in each of my teams. In my capacity as Chief of Staff and First Vice President at Morgan Stanley in Miami, I carry out a dual role with responsibility for team leadership, organizational restructuring, and strategic planning while also managing high-value client relationships, including family offices, referrals, and private clients. I take a data-driven approach to optimizing and improving operational and strategic decision making, and I am the go-to resource for conflict resolution and urgent handling of escalated items. I work tirelessly to enhance all aspects of business development, client relationship management, client communications, sales, and marketing functions, enabling financial advisors and private wealth advisors to rapidly scale their portfolio. To connect, please send an InMail or contact me at r•••••••@gmail.com Key Strengths: Executive Leadership | Change & Transformation | High-Net-Worth Clients (HNW)| Strategic Planning & Analysis | Portfolio Management | Collaboration | Communication | Stakeholder Engagement | Program Management | Problem Solving | Policies & Procedures | Business Operations | Compliance (FATCA, Cross Border, Global Tax Reforms)| Bloomberg | MS Office | NETX360 (Pershing)| Globus

Experience

1. Chief of Staff & First Vice President

   Morgan Stanley

   May 2018 — Present · Miami, FL, US

   I currently hold a complex dual role having added Chief of Staff responsibilities in September 2023 to my existing role as First VP. My mandate is to drive revenue growth while optimizing business models and processes that underpin the delivery of world class services by a team of financial advisors. Highlights to date include:Chief of Staff: Sep 2023 – Present Developed and guided a strategic plan for the team, aligning daily workflows with high-level business goals Enhanced business development, client relationship management, client communications, sales, and marketing functions, enabling financial advisors and private wealth advisors to rapidly scale their portfolio Led a team of nine FTEs; fostered a culture of achievement by training and mentoring employees, resulting in strong morale and talent retention in an unstable market Worked with multi-disciplinary teams to overhaul AML processes in response to policy changes; led a two-year program involving extensive account closures and remediations for HNW clients across Central and South America; conducted site visits and completed the project on time, saving the book of business Built cross-cultural relationships with clients in North America, Latin America, and Europe Analyzed the impact of new processes and initiatives to ensure each intervention was fit for purpose Managed escalated items and resolved conflicts as an industry subject matter expert Gained an in-depth understanding of new service offerings to develop integration and staff training plansFirst VP: May 2018 – Present Directed a multi-billion-dollar portfolio comprised of family office, referral business, and private clients; consistently identified and implemented novel ways to grow and develop AUM Proactively assessed each client to ensure that financial advice and related products remained suitable in an ever-changing economic and commercial environment, leveraging expert knowledge of financial instruments and services

Education

• University of Florida - Warrington College of Business

  Bachelor of Science (B.S.)