Ricardo Oliva

Branch Manager at Commute with Enterprise

Role
Branch Manager at Commute With Enterprise
Location
San Francisco, CA, US
LinkedIn followers
500 followers

About Ricardo Oliva

Experienced Operations Manager with a demonstrated history of working in various…

Experience

  1. Branch Manager

    Commute With Enterprise

    Apr 2017 — Present · San Ramon, CA, US

    In June 2016 Enterprise acquires vRide with fleet integration occurring in early 2017.• Manage invoice distribution and accounting collaboration to ensure revenue objectives, and receivable timelines are met and reported on a regular basis.• Oversee 16 operations team members that support over active vanpools/customers, and repeatedly preserves company KPIs for utilization.• Led team to an EEA in FY23 for outstanding achievement in key operations matrix.• Developed processes for seamless workflow between sales and operations.• Administer proper NTD reporting to local transit agencies for multiple groups.• Meet individually with staff on a weekly, monthly, and annual basis to review performance of current role.• Assist with fleet department preventive maintenance adherence of existing vanpools.• Offer complete new vanpool onboarding through phone or email communication.

Skills

  • Vendor Management
  • Sales Operations
  • Customer Retention
  • Sales Process
  • Cold Calling
  • Customer Satisfaction
  • New Business Development
  • Mortgage Lending
  • Credit Analysis
  • Account Management
  • Customer Relationship Management (Crm)
  • Software Project Management
  • Crm
  • Profit & Loss Management
  • Fleet Management
  • Onboarding
  • Salesforce.com
  • Appointment Scheduling
  • Logistics Management
  • Broadband
  • Sales
  • Fleet Operations
  • Solution Selling
  • Operations Management
  • Call Centers
  • Business Development
  • Manage Client Relationships
  • Residential Mortgages
  • Customer Experience
  • Contract Negotiation
  • Selling
  • Loans
  • Management
  • Cross-Functional Team Leadership
  • Product Management
  • Customer Support
  • Telecommunications
  • Analysis

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Ricardo Oliva — Branch Manager at Commute With Enterprise in San Francisco, CA, US | Unifers