Ricardo Nieves

Trusted advocate providing telecommunications and data solutions to promote growth, enhancements and protection for your business needs

Role
Director at Lumen Technologies
Location
Orlando, FL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. Director

    Lumen Technologies

    Apr 2023 — Present · US

    Leading an amazing team of State,Local, and Education (SLED) Account Managers that enhance, protect and grow our client’s lives.

Education

  • University of Central Florida

    Bachelor of Arts (B.A.), Sociology

    2000 — 2004

Skills

  • Salesforce.com
  • Negotiation
  • Voip
  • Microsoft Office
  • Sales
  • Unified Communications
  • Vendor Management
  • Managed Services
  • Sales Operations
  • Customer Retention
  • Broadband
  • Customer Service
  • Leadership
  • Team Leadership
  • Strategic Planning
  • Customer Experience
  • Telecommunications
  • Call Centers
  • Training
  • Customer Satisfaction
  • Coaching
  • Program Management
  • Direct Sales
  • Wireless
  • Cross-Functional Team Leadership
  • Performance Management
  • Forecasting
  • Business Analysis
  • Account Management
  • Change Management
  • Telephony
  • Sales Management
  • Product Management
  • Solution Selling
  • Voice Over Ip (Voip)
  • Management
  • Team Building

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Ricardo Nieves — Director at Lumen Technologies in Orlando, FL, US | Unifers