Ricardo Martini
Support Engineer @HERE
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WORK HISTORY
Support Engineer @HERE
New York, NY, US
Responsible for being a support engineer and finding solutions to everyday OS issues with Openfin software that several Financial Institutions have. Working with a ticketing system to triage technical issues. Maintained successful customer relations.
EDUCATION
Middlebury College
Bachelor's degree, Italian Language and Culture
SKILLS
ABOUT RICARDO MARTINI
I am a software developer, video game enthusiast, Colombian immigrant, and pizza lover with 7 years of experience in account management who has transitioned into a software engineer role that combines my talents in technology with my people facing skills. I attribute my success to my energetic and determined demeanor, my close attention to details, my strong client-facing skills, my strong de-escalation skills, and my ability to learn. My desire to learn has inspired me to learn modern software engineering skills.
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