Ricardo Martini

Support Engineer at OpenFin

Role
Support Engineer at HERE
Location
Jersey City, NJ, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ricardo Martini

I am a software developer, video game enthusiast, Colombian immigrant, and pizza lover with 7 years of experience in account management who has transitioned into a software engineer role that combines my talents in technology with my people facing skills. I attribute my success to my energetic and determined demeanor, my close attention to details, my strong client-facing skills, my strong de-escalation skills, and my ability to learn. My desire to learn has inspired me to learn modern software engineering skills.

Experience

  1. Support Engineer

    HERE

    May 2021 — Present · New York, NY, US

    Responsible for being a support engineer and finding solutions to everyday OS issues with Openfin software that several Financial Institutions have. Working with a ticketing system to triage technical issues. Maintained successful customer relations.

Education

  • Middlebury College

    Bachelor's degree, Italian Language and Culture

    2012 — 2016

Skills

  • Social Media
  • Event Planning
  • Research
  • Community Outreach
  • Powerpoint
  • Public Speaking
  • Management
  • Editing
  • Customer Service
  • Leadership
  • Foreign Languages
  • Fundraising
  • Project Management
  • Microsoft Office

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Ricardo Martini — Support Engineer at HERE in Jersey City, NJ, US | Unifers