Ricardo Martinez
Enterprise Technology Leader | ERP & Digital Transformation | Strategy & Portfolio Governance | Hospitality, Gaming & Travel
- Role
- Director - IT Pmo at Travel + Leisure Co.
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Ricardo Martinez
Enterprise technology leader with 20+ years of experience defining and operationalizing IT strategy, leading ERP transformation, enterprise platforms, PMO governance, and guest-facing digital ecosystems across hospitality, travel, gaming, cruise, and financial services.Experienced in managing portfolios exceeding $50M annually, supporting global ERP implementations, PMS modernization, CRM expansion, AI initiatives and digital guest platforms. Career spans Fortune 500 and mid-market organizations, with global leadership experience across North America, Latin America, Europe, and Asia.A highly motivated, action-oriented leader with a global mindset, with a multi-cultural and multi-lingual background. Passionate about process optimization, embedding best practices, and fostering innovation to achieve operational excellence.
Experience
Director - IT Pmo
Jun 2023 — Present · Orlando, FL, US
Lead IT PMO for Travel + Leisure’s vacation ownership business line, overseeing enterprise technology portfolio for key brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Sports Illustrated Resorts, and Accor Vacation Club. Travel + Leisure Co. is the largest vacation ownership company with more than 270 vacation club resort locations across the globe- Spearhead the delivery of Front-of-House IT portfolios, driving transformation across Sales, Marketing, Hospitality, International, and Consumer Finance functions- Drive governance and execution of strategic programs, including the implementation of a new global ERP platform, delivery of AI initiatives, the modernization of Property Management systems, expansion of Salesforce CRM capabilities, and digital guest ecosystem transformation- Lead cross-functional Value Stream portfolio, driving alignment across strategic initiatives. Revamped Value Stream delivery lifecycle, integrating Agile and SAFe-based practices to enhance execution consistency, stakeholder visibility and overall ROI- Sustained consistent delivery performance and budget control while maintaining top employee engagement results year over year.
Education
Instituto Tecnológico Autónomo de México
Computing Engineer, Computer Engineering
1998 — 2003
Université catholique de Louvain
Erasmus exchange programme - Computing Engineering
2000 — 2000
Skills
- Project Management
- Erp Implementations
- Erp
- Business Process Improvement
- Multi-Cultural Team Leadership
- Business Intelligence
- Business Analysis
- Process Improvement
- Vendor Management
- Finance
- Sdlc
- IT Management
- IT Strategy
- Pmp
- Agile Methodologies
- Requirements Analysis
- Software Development
- Oracle
- Sql
- Insurance
- Management
- Integration
- Erp Implementation
- Product Innovation
- Casino Gaming
- Project Portfolio Management
- Technology Roadmapping
- User Experience
- Enterprise Architecture
- Online Gaming
- Enterprise IT Infrastructure
- Casino
- International Project Experience
- Enterprise Software
- Budgeting and Forecasting
- Business Process
- Database Design
- Enterprise Resource Planning (Erp)
- Microsoft Sql Server
- Software Documentation
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