Ricardo Hurtado
General Manager-Great Wolf Lodge
- Role
- General Manager at Great Wolf Lodge
- Location
- Kansas City, KS, US
- LinkedIn followers
- 500 followers
About Ricardo Hurtado
I am a highly skilled hospitality professional with extensive experience in managing resort and waterpark operations. As a passionate and results-driven leader, I am dedicated to building and empowering high-performing teams that consistently exceed guest expectations while fostering a culture of excellence among our associates, with a strong focus on safety. My commitment to strategic planning and execution has allowed me to achieve significant success in driving revenue growth, optimizing operations, and delivering exceptional customer service.
Experience
General Manager
Nov 2025 — Present · Kansas City, KS, US
Education
Kansas City Kansas Community College
Associate's degree, Business Administration and Management, General
2013 — 2015
University of Phoenix
Bachelor of Science - BS, Business Administration and Management, General
Skills
- Process Scheduler
- Hospitality
- Hotels
- Hospitality Industry
- Front Office
- Management
- Team Building
- Revenue Analysis
- Budgets
- Time Management
- Hospitality Management
- Event Management
- Event Planning
- Hiring
- Customer Satisfaction
- Training
- Leadership
- Operations Management
- Pre-Opening
- Microsoft Office
- Resorts
- Hotel Management
- Budgeting
- Customer Service
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