Ricardo Figueroa

About Ricardo Figueroa

Senior System Administrator and Technical Advisor with 10+ years of experience supporting Windows and Linux environments across classified DoD programs, holding an active Top Secret clearance. Operate at the intersection of enterprise IT operations, cybersecurity compliance, and mission execution, supporting small to large-scale environments including P2P, MUSA, and SUSA architectures.Proven track record enabling programs to achieve and sustain Authority to Operate (ATO) by implementing secure system baselines, DISA STIGs, RMF-aligned controls, and operational hardening across WAN and MAN networks. Experienced in supporting mission-critical systems, delivering secure, scalable solutions while maintaining strict compliance with DoD and customer requirements.Trusted technical partner to leadership, cybersecurity teams, and system administrators, recognized for translating complex operational challenges into actionable technical solutions. Strong background in migration planning, vendor and risk analysis, system modernization, and cross-functional collaboration, with a forward-looking approach to continuous improvement and enterprise standardization.Hands-on experience supporting COMSEC operations, including loading, managing, and troubleshooting TACLANEs and encrypted network connections between classified sites. Known for building durable relationships, mentoring teams, and enabling secure, resilient system operations in high-tempo environments.

Experience

1. Sbu Liaison - (Sms) System Integration & Testing

   Raytheon

   Jun 2024 — Present · Tewksbury, MA, US

   Provide enterprise-level technical leadership as the primary interface between Systems Management & Security (SMS) and multiple Strategic Business Units (SBUs), ensuring secure, compliant solutions are delivered and sustained across the lifecycle of classified systems. Partner with SBU Directors, Associate Directors (SSBU Leads), Section Managers, and RTX Technical Advisors to align technical strategy with program execution and cybersecurity governance requirements.Serve as a trusted technical advisor to leadership by translating SBU operational pain points, system risks, and capability gaps into actionable initiatives and prioritization recommendations for SMS, SDI, and SBU leadership teams. Lead cross-organizational engagement forums and executive working sessions to drive alignment on enterprise initiatives, secure solution roadmaps, and modernization efforts.Direct structured feedback loops between System Administrators, program teams, and SMS organizations to improve standard solutions, implementation guidance, and operational usability. Collaborate with Program Working Environments (PWE) and Secure Digital Infrastructure (SDI) to identify and evaluate high-value, program-developed solutions for elevation to enterprise standards or reference architectures.Influence enterprise standardization through partnerships with SMS Development, Sustainment, PDS Technical Advisors, GSS Cybersecurity, and Enterprise Cybersecurity Services, ensuring solutions meet security, scalability, and compliance expectations. Oversee enterprise communications via Microsoft Teams and executive briefings to ensure consistent messaging and stakeholder awareness.Establish operational cadence through executive-level Zoom engagements, delivering leadership-ready readouts on risks, metrics, and dependencies. Provide senior oversight of SBU support intake, Jira epics and stories, and champion adoption of standardized secure practices through targeted SBU and PWE training initiatives.

Education

• Keiser University-Ft Lauderdale

  Bachelor of Applied Science (B.A.Sc.), Network Systems and Data Communications

  2016 — 2019

• Champlain College

  Master's degree, Cyber/Electronic Operations and Warfare

• Franklin Cummings Tech

  Associates Degree, Architectural Technology; Architectural Technology

  2005 — 2007

• Southern New Hampshire University

  Bachelor of Science - BS, IT Management

  2021

• Wentworth Institute of Technology

  Bachelor’s Degree, Architecture Technology and Design, Architecture Technology; Architecture Technology and Design

  2007 — 2009

Skills

• Printers
• Wsus
• Stigs
• Dns
• Cisco Routers
• Group Policy
• Security+
• Vpn
• Vmware
• Patch Management
• Firewalls
• Scom
• Network Security
• Windows 7
• Surface Warfare
• Sketchup
• Security Policy
• System Testing
• Network Administration
• Taclane
• Dod
• Security Clearance
• Software Installation
• Information Assurance
• Help Desk Support
• Blackberry Enterprise Server
• Windows Xp
• Network+
• Server Administration
• Security
• Active Directory
• System Center Configuration Manager (Sccm)
• Switches
• Windows Server
• Information Security
• Servers
• Networking
• Disaster Recovery
• Vulnerability Scanning
• Xerox Printers