Ricardo Dacosta
Outsource Site Manager @ Amazon | E-commerce, Customer Service
- Role
- Outsource Leader at Amazon
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ricardo Dacosta
With over 25 years of experience in e-commerce, travel, and customer service, I…
Experience
Outsource Leader
Nov 2018 — Present · Gurugram, IN
Education
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
1996 — 1999
Skills
- Analysis
- Time Management
- Sales Operations
- Tourism
- Service Management
- Team Management
- Customer Satisfaction
- Management
- Operations Management
- Bpo
- Call Centers
- Outsourcing
- Service Delivery
- Leadership
- Training
- Performance Management
- Employee Engagement
- Vendor Management
- Mis
- Crm
- Business Process Outsourcing (Bpo)
- Contact Centers
- Customer Relationship Management (Crm)
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