Ricardo Acuna
Operations Manager
- Role
- Operations Manager at Neir\'s Tavern
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Operations Manager
Oct 2025 — Present
Led strategy and execution that drove a 341% increase in third-party app monthly sales.Supervised and trained a team of 10+ staff members resulting in a 30% increase in productivity and efficiency.Developed and implemented a new seasonal menu, resulting in a 10% increase in customer satisfaction and a 20% rise in average ticket size.Collaborated with the front-of-house manager to improve the dining experience, increasing repeat customer visits by 15%.Maintained a high level of customer satisfaction through effective communication and problem-solving skills.Led a kitchen staff of 6, fostering a collaborative environment that improved staff retention by 20%
Education
LaGuardia Community College
Accounting
2014 — 2016
Queens College
Accounting , Taxation
2017 — 2019
Baruch College
Accounting
2016 — 2017
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