Ribhu de
Customer Service Advisor @Hotel Chocolat
Cambridge, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2024 — Present
Customer Service Advisor @Hotel Chocolat
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Royston, GB
Developed customer engagement strategies to enhance brand loyalty and satisfaction.• Utilized emotional intelligence to address client concerns and ensure a seamless brand experience.• Identified and prevented fraudulent transactions, safeguarding company revenue.
EDUCATION
N/A
Anglia Ruskin University
Master's degree, Marketing
N/A
Heritage Institute of Technology, Kolkata Affiliated University: Maulana Abul Kalam Azad University of Technology, West Bengal
Bachelor of Technology, Chemical Engineering
ABOUT RIBHU DE
I\'m an operations and coordination professional with 5+ years of experience managing…
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