Rianna Schanno
Product Leader @ Intuit Mailchimp
- Role
- Group Product Manager at Intuit
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Rianna Schanno
Product Leader with 10+ years of experience building consumer experiences, customer service innovations and operational excellence solutions. I believe that customer empathy is my \"superpower.\" By fostering a culture of customer-obsession and focusing on the business problems that truly matter, I’ve led omni-channel experiences that end-users love, reengineered process improvements that deliver results and products that challenge the norms.Specialties include Conversational AI, Natural Language processing, Bots, operational automation, Voice of the Customer program leadership, Messaging (Text SMS, Business Messages, Push), digital engagement strategies and Financial Services (payments/disputes/money movement).
Experience
Group Product Manager
Aug 2025 — Present
Leads Onboarding, Identity & Support experiences for Intuit Mailchimp
Education
Clemson University
Bachelor's
Fordham University
Master’s
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