Riana Heck
Sr Key Account Manager at Commit Consulting
- Role
- Sr Key Account Manager at Commit Consulting
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
About Riana Heck
Results-driven professional with an MBA and experience in leadership, account management, client retention, HRIS implementation, benefits consulting, and employee/product training. Manage effective working relationships demonstrating ability to handle a variety of concurrent projects and marshal resources. Able to provide superior customer service influencing key decision makers and partners within identified territory. Excel in fast paced environments presenting benefits knowledge and directing client relations. Detail-oriented, problem solver devoted to strict deadlines with proven ability to resolve high priority issues and contribute to team goals. Possess advanced skills in Workday, Word, Excel, PowerPoint, Outlook, Benefits Connect, InfinityHR, WebEx, and GoToMeeting.
Experience
Sr Key Account Manager
Mar 2026 — Present
Education
University of St. Thomas - Opus College of Business
MBA, Business, Management, Marketing, and Related Support Services
2009 — 2013
Mills College
BA, English
1997 — 2001
Skills
- Outlook
- Microsoft Excel
- Powerpoint
- Peoplesoft
- Customer Retention
- Excel
- Customer Service
- Leadership
- Benefitsconnect
- Payroll
- Insurance
- Training
- Infinityhr
- Process Improvement
- Social Media
- Public Speaking
- Account Management
- Microsoft Office
- Workday
- Hris
- Employee Benefits
- Management
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