Riajuddin Ahmed
Pre-opening Reservation Manager @Hilton Gurugram Baani City Centre
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WORK HISTORY
Pre-opening Reservation Manager @Hilton Gurugram Baani City Centre
Gurugram, IN
EDUCATION
Manipal University Jaipur
Bachelor of Business Administration - BBA
FRANKFINN INSTITUTE OF AIRHOSTESS TRAINING
Diploma, Aviation,Hospitality and Travel Management
Reliance Jr. College Golaghat
Higher Secondary, Mathematics and Computer Science
ABOUT RIAJUDDIN AHMED
Experienced Reservations Manager with a proven track record in hotel pre-opening processes and operational readiness. Skilled in streamlining reservation systems, auditing rate plans, and collaborating with revenue management teams to enhance online presence and maximize booking opportunities.Proficient in monitoring RMS for daily and monthly pickup reports, optimizing room sales through strategic revenue management, and fostering strong relationships with sales and events teams to achieve corporate and group rate objectives. Adept at managing third-party agents, negotiating rates, and implementing reservation procedures to drive conversion and meet departmental targets.Passionate about team development, ensuring accurate travel agent commissions, and maintaining exceptional service standards. A proactive leader, focused on training, mentoring, and monitoring team performance to uphold professional telephone etiquette and operational excellence. Committed to maximizing occupancy, up-selling opportunities, and ensuring guest satisfaction through meticulous attention to detail and a results-driven approach.
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