Ria Millington

Senior Implementation Project Manager @Markerstudy Group

Sheffield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Senior Implementation Project Manager @Markerstudy Group

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I am managing business readiness, out of hours technical implementation, live proving & defect management for 6 Motorbike insurance brands on CDL Strata, including aggregator build, test and deployment. The scope also included cutover and migration of the existing book from Classic - a legacy PAS (Policy Admin System) to CDL Strata at the point of renewal so that Classic can be decommissioned.

EDUCATION

2007 — 2010

Sheffield Hallam University

Bachelor of Arts (B.A.), Business Management and Spanish

SKILLS

People Driven, Resourceful and EfficientSoftware Project ManagementTechnical Project DeliveryPerformance ManagementExcellent Verbal and Written Communication SkillsCommunicationProblem SolvingCall CentersTelecommunicationsProject DeliveryService DeliveryLeadershipDemonstrated Ability to Excel Within an Environment of ChangeCustomer ExperienceRisk ManagementTeam ManagementChange ManagementStakeholder ManagementManagementTeam LeadershipExceptional Project Management, Negotiation, and Organizational SkillsContact CentersProject PlanningProject Management

ABOUT RIA MILLINGTON

I am a diligent and passionate Project and Programme Manager with over 12 years of delivery experience in regulated industries including Finance, Insurance, Telecoms and Healthcare sectors. As a registered PRINCE2 Practitioner and certified Scrum Master, I am able to navigate highly complex project landscapes and deliver high profile projects and programmes to time, cost and high quality with budgets of up to £4.5m to date.The scope of my work to date spans numerous platforms and technologies as well as pure business change work, including Salesforce implementations (Sales, Service, Marketing cloud capability and Mulesoft), Organisational re-design and SDLC delivery, PAS development and migration projects (CDL Strata, IBM), and Oracle/Java system development, either to meet regulatory or commercial objectives. I love a challenge, enjoy proactively identifying and manage risks, and then using those risks to shape realistic project plans. Managing stakeholders effectively is always the key to success in delivering transformation and I pride myself on being able to set, maintain and even exceed customer expectations. Over the years I have honed my skills to lead diverse onshore and offshore teams, manage delivery to aggressive timelines and to drive positive change across all businesses I’ve worked for.

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Ria Millington — Senior Implementation Project Manager at Markerstudy Group in Sheffield, GB | Unifers