Rhythm Chauhan
Technical Account Manager @Vivacity Technologies
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WORK HISTORY
Technical Account Manager @Vivacity Technologies
Kamloops, BC, CA
Primary manager for all VivaCitadel client accounts, managing relationships, onboarding, and post deployment support, while guiding users through feature usage, and technical trade-offs in alignment with product strategy- Align client needs with the product roadmap by collaborating with the product, and cross-functional teams- Conduct technical and customer research to support product decisions and documentation alongwith building documentations and proof of concepts for the product roadmap- Proactively identify risks, gaps, and growth opportunities across accounts, support user adoption and retention, and contribute to long-term customer success and product improvement- Representing the company in client meetings, demos, and the occasional on-site visit- Support the acquisition and development of product users;
EDUCATION
Thompson Rivers University
Bachelors of Computing Science
ABOUT RHYTHM CHAUHAN
Hey there! I’m Rhythm, and I live at the crossroads of people, products, and problem-solving.I help turn ideas into working products — planning features, managing builds, testing, and making sure users (and stakeholders!) are genuinely happy. I’ve worked on intelligent tools, led forest-mapping projects using LiDAR, and helped shape products from scratch in fast-moving startup environments.With a background in Computing Science, I blend technical understanding with a big-picture mindset. I love connecting the dots between user needs, business goals, and development timelines — and making it all make sense without the jargon.Outside of work, I’m usually learning something new, sketching (on paper or in code), or lost in a very good book.Let’s connect — I’d love to hear what you’re building
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