Rhys Davies

WORK HISTORY

EDUCATION

ABOUT RHYS DAVIES

A versatile solution-focused Hospitality Manager with in-depth, diverse experience working in fast paced, complex and rapidly evolving establishments. Able to function well under pressure, with excellent influencing, communication and interpersonal skills with an unrelenting commitment to supporting colleagues and ability to motivate and drive forward team performance; able to build and maintain long-term, credible and effective relationships. Highly motivated and `people focused` with advanced analytical and decision-making skills and the ability to work as part of a team or independently always providing exceptional service. A professional who is proactive and tenacious with a proven track record of managing full life-cycle projects from initial design to completion achieving results through effective team working and cross-functional collaboration whilst managing stakeholder expectations, driving customer satisfaction and returning business.Hotel Management across multiple sites in the absence of the GM/Hotel Manager Championing a new Property Management System from Pilot through to Development and Post LiveExposure to a large scale P&L, targeting EBITDA and Cost ControlMaintaining constructive relationships between GM, HoDs and main shareholders to reduce conflict and improve internal communication Supporting internal teams through a delicate Tupe process Developing Health & Safety paperwork such as Risk Assessments, COSHH paperwork, Crisis Manuals, Evacuation Plans, Accessible Guests and Compliance Testing Implementing sales strategies to maximise revenue and target our customer base by 60%Coaching and developing employees for internal promotion opportunities from management to senior management levelWorking with external Food and Beverage operators for internal development of outlets First line support for all IT issues through the use of Remote Desktop SoftwareTeam development to integrate and improve communication across the business Development of internal service programs to streamline processes