Rhushikesh Aherwal
Strategic Leader | CRM, Ops, PEX & Quality
- Role
- AVP - Strategic Account Management at Infinx
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Rhushikesh Aherwal
Six Sigma – Green & Black Belt Certified Professional with over 20+ years of rich & versatile experience in SLA, Project Management, Service Management and Problem & Incident Management • Possess comprehensive understanding of RCM process in Healthcare Industry involving credentialing, EDI rejections management, AR follow-up, claim adjustment and adjudication• Competent in leading end-to-end service delivery involving assessing & implementing effective solutions to customer needs with an aim to improve client contentment & their loyalty (entailing the implementation of cost cutting strategies / initiatives for business excellence through process improvement)• Experienced in implementing the recovery strategies in case of payment defaults; understanding the reasons behind the default and accordingly providing options to regularize payment• Keen customer centric approach with skills in addressing client priorities and resolving escalations within prescribed TAT, thereby attaining client delight and high compliance scores• Proficiency in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths, managing trainings and building powerful teams
Experience
AVP - Strategic Account Management
Apr 2024 — Present · Hyderabad, IN
Education
IBMR
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
2012 — 2014
The New Era Highschool Jalgaon Jamod
SSC, Marketing, client relationship
Skills
- Icd-9
- Teamwork
- Team Management
- Lean Six Sigma
- Medical Billing
- Business Development
- Analysis
- Medicaid
- Crm
- Itil
- Vendor Management
- Market Research
- Invoicing
- Strategy
- Process Improvement
- People Management
- Stakeholder Engagement
- Medical Coding
- Business Analysis
- Revenue Cycle Management
- People Development
- Business Strategy
- Outsourcing
- Software Documentation
- Microsoft Word
- Stakeholder Management
- Account Management
- Accounts Receivable
- Project Management
- Customer Service
- Management
- Team Building
- Medicare
- Microsoft Excel
- Powerpoint
- Customer Satisfaction
- Transition Planning
- Negotiation
- Billing Process
- Cpt
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