Rhonda Herra
Business Analyst | Implementation Manager | Team Leader | Project Manager | Account Specialist
- Role
- Account Specialist at Climate Pros, LLC
- Location
- South Elgin, IL, US
- LinkedIn followers
- 500 followers
About Rhonda Herra
Solutions-driven project manager with extensive experience leading cross-functional teams in the development, documentation and delivery of process innovations. Strong interpersonal and communication skills, highly adept at facilitating discussion and negotiation with stakeholders. Demonstrated project management skills, consistently delivering complex, large-scale projects on time and within budget. Project ManagerEmail: r••••••••@gmail.comACCOMPLISHMENTS-Process Improvement. Performed data analytics to improve claim processing duration from 3 hours to 1 hour-Process Analysis. Performed process analysis and added new analytical models to client’s database, increasing client’s ROI by 10x-Project Management. Demonstrated project management skills, consistently delivering complex, large-scale projects on time and within budget.
Experience
Account Specialist
May 2019 — Present · Glendale Heights, IL, US
Completed month-end close procedure that included credit card coding, credit memos and journal entries. Manage day to day credit card activity for over 1,500 techs.
Education
Project Management Academy
Project Management Professional (PMP) , Project Management
2019
Kellstadt Center for Professional Development, DePaul University
Direct and Interactive Marketing Program
MacMurray College
Bachelor of Science in Marketing, Marketing
1990 — 1994
Skills
- Analytics
- Data Warehousing
- Strategy
- Database Marketing
- Marketing
- Customer Relationship Management (Crm)
- Crm
- Multi-Channel Marketing
- Direct Mail
- Business Intelligence
- Databases
- Direct Marketing
- Management
- Business Analysis
- Marketing Management
- Segmentation
- Marketing Strategy
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