Rhonda K.
Senior Manager Accounts Receivable @Best Western Hotels & Resorts
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WORK HISTORY
Senior Manager Accounts Receivable @Best Western Hotels & Resorts
Phoenix, AZ, US
Oversee daily Accounts Receivable operations, including billing, collections, and cash application for over hotel properties across domestic and international markets.• Lead, mentor, and develop a team of 10+ AR Analysts, fostering a high-performance culture and increasing department productivity. • Champion automation and process improvement initiatives to streamline AR workflows and implement industry best practices.• Played a key role in the successful implementation of the Workday Financial ERP system, ensuring accurate integration of AR processes and enhancing system functionality. • Design and enforce standardized billing and revenue recognition policies, ensuring compliance with audit and regulatory standards.• Define and implement KPI dashboards to assess team efficiency, track performance, and align AR operations with organizational objectives.
EDUCATION
Indiana Institute of Technology
Bachelor of Science (B.S.), Business Administration and Management, General
Ivy Tech Community College
AS, Business Administration
ABOUT RHONDA K.
Strategic AR Leader | 15+ Years Driving Revenue Optimization & Process Excellence | Empowering Teams, Enhancing Systems
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