Rachel Hopkins-Murphy
Director of Operational Communications @MMT Ambulance
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WORK HISTORY
Director of Operational Communications @MMT Ambulance
Cleveland, OH, US
EDUCATION
Kansas City Kansas Community College
Associate of Arts and Sciences (A.A.S.)
Southern New Hampshire University
Bachelor of Arts - BA
ABOUT RACHEL HOPKINS-MURPHY
A highly experienced operations leader with a consummate ability to ensure operational excellence through planning, organizing, and coordinating multiple projects through direct reports, colleagues, and employees in other departments. Strong ability to engage employees, utilize reflective listening, motivate, encourage, and train staff to ensure an engaged, productive, long-term collaboration. Experience in human resources recruitment, with sound judgment, strong professional ethics, and an ability to maintain confidential information.Strong understanding of operations management, including modern quality management tools and the ability to drive continuous process improvement. I possess an excellent comprehension of financial analytics and cost management practices. My salient proficiencies lie in my ability to be an effective and creative problem solver critical thinker, and owning a strong strategic thought process. I am currently using my years of experience in leadership and operations to help capture further growth at MMT Ambulance. Specialties: Operations Management, Process Improvement, Cross-Functional Team Leadership, Team Building, Management, Logistics Management, Inventory Management, Change Management, Leadership, Business Development, Management, Strategic Partnerships, Strategy, Relationship Building, Project Management, Business Analysis, Inclusive Management, Cultural Awareness
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