Rick Hinshaw

About Rick Hinshaw

Professional Sales and Operating Exec with proven expertise in sales leadership and general management roles that drive business growth. A driven, tech-savvy, people-focused leader who brings strategic vision to leading businesses toward growth and profitability. High-impact executive with exceptional interpersonal and multigenerational leadership. Expertise in Consultative Sales and Sales Training (solution-based selling).Proficiency with MS Office(Outlook, Excel, Word, PowerPoint), Proprietary ERPs, CRMs (HubSpot, SalesForce).• Achieved sales growth of 15.07% in 2023 and 15.13% in 2024, setting all-time monthly team sales records in Aug 2023, Jul 2024, and Oct 2024.Key Expertise- deliver profitable growth in challenging, competitive markets with rapidly changing conditions- develop high-performance teams utilizing shared goals across functional lines- solve highly complex problems through innovation and collaboration- increase employee commitment (engagement) by empowerment -resulting in higher profits and lower costs- strong financial acumen with budgeting, strategic planning, and P&L- increase sales while reducing risk through sales process optimization and compliance- cross-functional expertise in operations and sales- customer experience enhancementTurnaround - Actual Case:Hired as General Manager to turnaround the worst performing business unit (13th of 13) for a regional B2B Services and Products company in Lexington, KY. On my first day I found the plant was 2.5 days behind in production, quality extremely poor, and a “top 20” customer had submitted their cancellation notice. I quickly ascertained that the plant had to be totally re-engineered to start the turnaround process. We promoted 6 members with the attitude and spirit we needed to Team Leaders. These Team Leaders agreed to be responsible for everything in their departments including quality, labor utilization, productivity, training, and moving people between departments to match workflow. We provided the Team Leaders leadership training; all employees received quality training and were empowered to make decisions. We completely changed the culture making the business unit a standard for innovation and performance resulting in the production facility being #1 or #2 in the company for costs, quality, and customer satisfaction scores.\"This was only one segment of the turnaround.\"Email: H••••••••@comcast.netCell: 61••••••16

Experience

1. Regional Sales Manager

   Southeastern Laundry Equipment

   Mar 2026 — Present · US

Education

• Middle Tennessee State University (MTSU)

  BBA, Marketing

Skills

• Hiring
• Business Process Improvement
• Recruiting
• Forecasting
• Transformational Leadership
• Solution Selling
• Operations Management
• Salesforce.com
• Supply Chain Management
• Production Managment
• Pest Control
• Team Leadership
• Sales Management
• Customer Retention
• Customer Service
• Budgeting
• Competitive Analysis
• Contract Negotiation
• Selling
• Start-Ups
• Strategic Partnerships
• Business Innovation
• Logistics
• Training
• Customer Satisfaction
• New Business Development
• Profit
• P&L Management
• Leadership
• Management
• Team Building
• Strategy
• Security Services
• Marketing
• Budgets
• Negotiation
• Account Management
• Change Management
• Income Statement
• Microsoft Office