Robert Higby

About Robert Higby

At New Relic, Inc, our team is dedicated to pioneering multi-cloud networks that elevate platform reliability and cost-effectiveness. With a network design, we\'ve successfully navigated complex business initiatives to deliver robust solutions. Our focus on deploying and managing complex environments has honed my expertise in networking, security and infrastructure. Thanks to a collaborative approach, we\'ve empowered our team to achieve favorable outcomes and drive significant improvements in our global network\'s performance and scalability.

Experience

1. Senior Manager, Software Engineering

   New Relic

   Jul 2024 — Present · Vancouver, WA, US

   I manage multiple distributed teams of software engineers who focus on the development, deployment, and management of a globally distributed multi-cloud network. My teams works to deliver favorable outcomes driven by business initiatives and KRs with a heavy focus on platform reliability and cogs management. My teams focus on Layer 7 routing at our platform edge and at Layer 3 for all internal core routing.

Education

• North Marion High School

  HS Diploma, General

  1998 — 2001

Skills

• Help Desk Support
• Vmware
• Routers
• Wan
• Ccna Voice
• Security
• Active Directory
• Windows Server
• Hardware
• Ccna
• Voice Over Ip (Voip)
• Linux
• Vmware Esx
• Virtual Private Network (Vpn)
• Voip
• Data Center
• Microsoft Exchange
• Windows
• Computer Hardware
• Cisco Systems Products
• Switches
• Customer Satisfaction
• Technical Support
• Networking
• Cisco Call Manager
• Cloud Computing
• Cisco Voip
• Vpn
• Cisco Technologies
• Unified Communications
• Software Installation