Rhiauna Happold
Senior Client Liaison/Account Manager at Insperity
- Role
- Senior Client Liaison Account Manager at Insperity
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
About Rhiauna Happold
Training and curriculum design expert with over 10 years experience focusing on…
Experience
Senior Client Liaison Account Manager
Jul 2015 — Present · Denver, CO, US
Responsible for creating a \"WOW\" experience when leading interactions with external and internal customers by consistently exceeding expectations. Under minimal supervision, with independent judgment and decision-making, I ensure that the service strategy plans are developed, monitored, completed and delivered for my client base. I provide value that positively impacts our clients\' businesses and results in retention and growth. Facilitate account review meetings with team members, and based on outcome, coordinate service delivery and/or action plans. Troubleshoot situations, educates clients, develops partnerships with stakeholders, and solicit referrals. Responsible for mentoring and training team members, service providers, and sales consultants.
Skills
- Career Development
- Hiring
- Recruiting
- Staff Development
- Talent Management
- Conflict Resolution
- Talent Acquisition
- Training Delivery
- Technical Recruiting
- Consulting
- Applicant Tracking Systems
- Team Leadership
- Customer Service
- Organizational Effectiveness
- Workforce Planning
- Performance Management
- Employee Training
- Job Coaching
- Addie
- Staffing Services
- Human Resources
- College Recruiting
- Training
- Personnel Management
- Internet Recruiting
- Public Speaking
- Career Counseling
- Leadership
- Team Building
- Management
- Succession Planning
- Needs Analysis
- Change Management
- Call Center
- Organizational Development
- Coaching
- Time Management
- Employee Benefits
- Interviews
- Leadership Development
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