Rhiannon Smith

Account Manager @Specialty Incentives

Denver, CO, US

Leading full service account manager that provides clients strategic business and marketing solutions, increases brand awareness, growing partnership and communication with clients and manufacturers, implements a high level of customer serviceSuccess recognized within Specialty Incentives. Promoted to Account Manager in January 2011 from inside sales position, overseeing a large territory in over 10 states. Consistently manages key accounts, identifies new sources of business, expands current sales channels, and maintains high productivity and sales standards.Create detailed marketing and business plan, provide unique ideas and products, provide feedback to customer objections, and respond to RFPs and multi-phase implementation, schedules and timelines.Provide creative solutions for current and potential clients in a highly competitive sales environment resulting in accurate and value-added differentiation of business and marketing services.Extremely committed to exceptional customer service. Participates in client events and fundraisers, increased supplier and vendor relationships, and organizes internal training programs.Attends leadership development workshops, education seminars to increase product offerings and sales knowledge, and current with the latest federal legislative industry news and product safety.Facilitates development and create company store programs, which increased brand awareness, employee recognition, and client’s ROI.