Rhiannon Ross
Cdc Train Deputy Administrator @Centers for Disease Control and Prevention
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WORK HISTORY
Cdc Train Deputy Administrator @Centers for Disease Control and Prevention
Lead CDC’s Learning Group program, consulting with CDC programs and partners to onboard and train Learning Group Administrators on the CDC TRAIN LMS. Manage cross-departmental teams to execute projects aligned with user needs and CDC goals. Advise leadership by preparing performance reports, providing data insights, and supporting decision-making. Drive product enhancements through feedback, requirements gathering, and quality assurance. Develop SOPs to ensure consistency and policy compliance.
EDUCATION
American University
Bachelor's Degree
SKILLS
ABOUT RHIANNON ROSS
I’m an experienced LMS strategist and public health program manager with a strong track record of designing scalable, user-centered learning solutions. At the CDC, I support hundreds of administrators and over 2 million learners through CDC TRAIN, driving improvements in training access, functionality, and evaluation. I specialize in technical problem-solving, stakeholder collaboration, and translating complex system needs into practical solutions.
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