Rheagan Timmerman

Senior Director, Healthcare Life Science - Customer Excellence

Role
Senior Director, Hcls Area Lead - Customer Excellence at ServiceNow
Location
Charleston, SC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rheagan Timmerman

Passionate about transforming customer success in Healthcare & Life Sciences, I specialize in strategic partnerships, operational excellence, and data-driven engagement. With a deep understanding of industry regulations and challenges, I work cross-functionally to ensure customers achieve measurable outcomes while driving business growth.

Experience

  1. Senior Director, Hcls Area Lead - Customer Excellence

    ServiceNow

    Apr 2025 — Present · US

Education

  • Charleston Southern University

    Psychology

    2007 — 2009

Skills

  • Software as a Service (Saas)
  • Customer Service
  • Project Management
  • Microsoft Excel
  • Microsoft Office
  • Cloud Computing
  • Software Implementation
  • Saas
  • Account Management
  • Process Improvement
  • Crm
  • Salesforce.com Administration
  • Sap Erp
  • Ms Project
  • Raiser's Edge
  • Luminate Online
  • Management
  • Salesforce.com
  • Enterprise Software
  • Software Documentation
  • Customer Relationship Management (Crm)
  • Strategy
  • Salesforce Administrator
  • Luminate Crm

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Rheagan Timmerman — Senior Director, Hcls Area Lead - Customer Excellence at ServiceNow in Charleston, SC, US | Unifers