Rhea Solarin
Business Analyst Apprentice @Lloyds Banking Group
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WORK HISTORY
Business Analyst Apprentice @Lloyds Banking Group
London, GB
Economic Crime Prevention PlatformResolving Economic Crime Lab Mapping end to end Customer Journey with support of product team: This experience has equipped me with the ability to understand and improve user experiences, which is crucial for shaping future embedded finance products and propositions. Raising access requests: Demonstrates my attention to detail and ability to manage administrative tasks efficiently. Writing effective User Stories & Acceptance Criteria: My ability to translate customer outcomes into product requirements ensures that we build great customer experiences.Elicitation of requirements from stakeholders: Shows my capability to work iteratively and collaboratively with diverse teams to refine features and execute product roadmaps.Managing RAID Risk Log, ensuring any change-related material risks were escalated: Highlights my resilience and patience in implementing strategies that evolve with changing contexts.Driving Business Acceptance process of change project through completion of governance documents: Reflects my dedication to delivering high-quality work and ensuring compliance.Improved users understanding of the new Pega 8 application through the creation of effective process user guides: Demonstrates my commitment to continuous improvement and enhancing user experiences.Facilitated team prioritisation decisions through effective hosting of Daily Team Sync calls: Showcases my ability to work effectively with diverse teams and drive collaboration.Took ownership of MI Reporting initiative as part of Consumer ODD (Ongoing Due Diligence) programme, which successfully went live end of Q1 2025. This was critical remediation to resolve Red Audit findings: Highlights my data-driven approach and determination to continuously improve product performance.
EDUCATION
London South Bank University
Bachelor's degree
Chelmsford College
BTEC Level 3 National Extended Diploma in Business
Chelmsford College
BTEC Level 2 First Diploma in Business
ABOUT RHEA SOLARIN
I am a well-cultured graduate from London South Bank University, achieving a First Class Honours in a BA (Hons) Business Management with Marketing Degree. With over 16 months of experience in Marketing internships during my degree, I have honed my skills in social media, blog writing, crowdfunding campaigns, and graphic design. Additionally, I have 7 months of experience as a Marketing Coordinator with a leading property developer, where I worked on email marketing campaigns and website management. My strong sense of dedication and attention to detail enable me to excel in roles that require precision and thoughtfulness. I take pride in my reliability and my ability to support teams with practical solutions that drive success. I thrive in environments where my efforts contribute to meaningful change, whether through crafting impactful marketing campaigns or optimising customer journeys to enhance user experience. My commitment to loyalty and service has shaped my approach to problem-solving, ensuring that I bring both analytical skills and empathy to every challenge. Currently, I am undertaking a Business Analyst Apprenticeship (also known as a Customer Journey Manager)(due to complete May 2025) with Lloyds Banking Group within the Economic Crime Prevention Platform.
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