Richard T. Hanle

About Richard T. Hanle

Experience in a variety of ADP business units (Operations, Service and Training)• Proven management and leadership ability through diverse and challenging positions• Able to handle various projects simultaneously and effectively• Organized, detail oriented, contributes to planning and implementing new procedures • Excellent time management, prioritizing, multi-tasking, organizational and communication skills • Capable of working independently or as part of a team effort• Responsible, efficient and hardworking• Collaborative, people oriented and innovativeRecent Accomplishments:• 2014 - Associate engagement score 4.60• Lead Year End Training project for Major Accounts in 2012 & 2013. In these two years our enrollment increased 33%.

Experience

1. Learning Solutions Leader

   ADP

   Apr 2017 — Present · Parsippany, NJ, US

   Lead a team of facilitators, content designers and a project leader who partner with the business to design and deliver solutions that are specific to our business unit\'s needs and challenges. As a team we customize learning, address critical time sensitive needs, and provide role-specific training, associate continuous learning, client customized training. In addition, we participate in BU councils and task forces. My responsibilities also include managing the day to day operations of Learning Café in the ADP Parsippany location.

Skills

• 3
• 48
• Team Leadership
• Human Resources
• Highly Detail Oriented
• Customer Service
• Visionary
• Leadership
• Analysis
• Performance Management
• 24
• Result Oriented
• Project Management
• Employee Benefits
• 23
• Call Centers
• Strategy
• Associate Development
• Customer Satisfaction
• Training
• Management
• Interviews
• Adp Payroll
• 4
• Sales
• 6
• 11
• Workforce Management
• 7
• Time Management
• Sales Process